:root{--primary:#1f4fff;--primary-dark:#1636b0;--text-dark:#0f172a;--text-gray:#64748b;--bg-light:#e2ebf5;--white:#fbfcfd;--border:#e2e8f0;--shadow-sm:0 1px 2px 0 #0000000d;--shadow-card:0 4px 6px -1px #0000001a}body{background-color:var(--bg-light);color:var(--text-dark);margin:0;font-family:Inter,sans-serif;line-height:1.6}.container{max-width:800px;margin:40px auto;padding:0 20px}.legal-header{background:var(--white);box-shadow:var(--shadow-sm);z-index:1000;padding:1rem 0;position:sticky;top:0}.legal-header .container{margin-top:0;margin-bottom:0}.header-flex{justify-content:space-between;align-items:center;display:flex}.header-logo{color:var(--primary);font-size:1.5rem;font-weight:800;text-decoration:none}.btn{cursor:pointer;border:none;border-radius:8px;justify-content:center;align-items:center;padding:.75rem 1.5rem;font-size:.95rem;font-weight:600;text-decoration:none;transition:all .3s;display:inline-flex}.btn-outline{border:2px solid var(--border);color:var(--text-dark);background:0 0}.btn-outline:hover{border-color:var(--primary);color:var(--primary);background:#fff}.legal-content{background:var(--white);box-shadow:var(--shadow-card);border-radius:12px;padding:40px}h1{color:var(--primary);margin-bottom:10px;font-family:Poppins,sans-serif}.last-update{color:#94a3b8;border-bottom:1px solid var(--border);margin-bottom:30px;padding-bottom:20px;font-size:.9rem;display:block}h2{color:var(--text-dark);margin-top:30px;font-size:1.2rem;font-weight:700}p,li{color:var(--text-gray);text-align:justify;font-size:.95rem}ul{padding-left:20px}li{margin-bottom:10px}.reclamaciones-header{border-bottom:1px solid var(--border);align-items:center;gap:20px;margin-bottom:30px;padding-bottom:25px;display:flex}.icon-box{width:70px;height:70px;color:var(--primary);background:#eff6ff;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;font-size:2rem;display:flex}.header-title{color:var(--text-dark);margin:0;font-size:1.6rem;font-weight:700;line-height:1.2}.header-subtitle{color:var(--text-gray);text-align:left;margin:5px 0 0;font-size:.9rem}.legal-ruc{color:#94a3b8;margin-top:8px;font-size:.8rem;font-weight:600;display:block}.form-grid{grid-template-columns:1fr 1fr;gap:20px;margin-bottom:20px;display:grid}.full-width{grid-column:1/-1}.form-group label{color:var(--text-dark);margin-bottom:6px;font-size:.85rem;font-weight:600;display:block}.form-group input,.form-group textarea,.form-group select{box-sizing:border-box;background-color:#fafafa;border:1px solid #cbd5e1;border-radius:8px;width:100%;padding:12px;font-family:Inter,sans-serif;font-size:.95rem;transition:all .2s}.form-group input:focus,.form-group textarea:focus,.form-group select:focus{border-color:var(--primary);background-color:#fff;outline:none;box-shadow:0 0 0 3px #1f4fff1a}.radio-group{grid-template-columns:1fr 1fr;gap:15px;display:grid}.radio-card{border:1px solid var(--border);cursor:pointer;background:#fff;border-radius:10px;align-items:flex-start;gap:12px;padding:15px;transition:all .2s;display:flex}.radio-card:hover{border-color:var(--primary);background:#f8fafc}.radio-card:has(input:checked){border-color:var(--primary);box-shadow:0 0 0 1px var(--primary);background:#eff6ff}.radio-card input{accent-color:var(--primary);margin-top:4px}.radio-info{flex-direction:column;display:flex}.radio-info strong{color:var(--text-dark);margin-bottom:2px;font-size:.95rem}.radio-info span{color:var(--text-gray);font-size:.8rem;line-height:1.3}.checkbox-label{cursor:pointer;color:var(--text-gray);background:#f8fafc;border:1px solid #0000;border-radius:8px;align-items:center;gap:12px;margin-top:15px;padding:12px;font-size:.9rem;font-weight:400;display:flex}.checkbox-label:hover{border-color:var(--border)}.checkbox-label input{width:18px;height:18px;accent-color:var(--primary)}.btn-submit{background:var(--primary);color:#fff;cursor:pointer;border:none;border-radius:8px;width:100%;margin-top:20px;padding:16px;font-size:1rem;font-weight:700;transition:background .3s}.btn-submit:hover{background:var(--primary-dark)}.radio-card input:focus{box-shadow:none;outline:none}.custom-select-wrapper{align-items:center;width:100%;display:flex;position:relative}.custom-select-wrapper select{cursor:pointer;appearance:none;z-index:2;background:#fafafa;border:1px solid #cbd5e1;border-radius:8px;width:100%;padding:12px 40px 12px 20px;font-family:Inter,sans-serif;font-size:.95rem}.custom-select-wrapper .arrow-icon{color:var(--text-gray);pointer-events:none;z-index:3;font-size:.8rem;position:absolute;right:15px}.custom-select-wrapper:hover select{border-color:var(--primary)}.custom-select-wrapper select:focus{border-color:var(--primary);outline:none;box-shadow:0 0 0 3px #1f4fff1a}.custom-select-wrapper select:focus+.arrow-icon{color:var(--primary);transition:all .2s;transform:rotate(180deg)}@media (width<=600px){.reclamaciones-header{text-align:center;flex-direction:column;gap:15px}.form-grid,.radio-group{grid-template-columns:1fr}.header-subtitle{text-align:center}.legal-content{padding:25px}}.legal-header{display:none!important}body.nav-authorized .legal-header{display:block!important}